[vc_row full_width=”stretch_row_content” equal_height=”yes” el_class=”slider-margin”][vc_column][computer_repair_slick_slider extra_class=”slider–style2″][computer_repair_slick_slider_item heading_highlight_position=”1″ heading_position=”1″ content_position=”1″ unqid=”unq0346290001628657333297″ heading=”iPhone & iPad Repairs” sub_heading=”90 Day warranty on all parts and service” image=”1556″ call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fappointment%2F|title:Book%20Now|target:_blank”][computer_repair_slick_slider_item heading_highlight_position=”0″ heading_position=”1″ content_position=”0″ unqid=”unq0161418001628657760430″ heading=”Samsung Phone and Tablets” sub_heading=”90 Day warranty on all parts and service” image=”1561″ call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fappointment%2F|title:Book%20Now|target:_blank”][computer_repair_slick_slider_item heading_highlight_position=”0″ heading_position=”1″ content_position=”1″ unqid=”unq0406569001628595443713″ heading=”Water Damage, Data Recovery, Board Repair” image=”1535″ call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fappointment%2F|title:Book%20Now|target:_blank”][computer_repair_slick_slider_item heading_highlight_position=”0″ heading_position=”1″ content_position=”1″ unqid=”unq085926300162979473828″ heading=”Pre-owned Devices” call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fshop%2F|title:Shop%20Now|target:_blank” sub_heading=”90 Day warranty on all pre-owned & refurbished devices” image=”1433″][computer_repair_slick_slider_item heading_highlight_position=”0″ heading_position=”1″ content_position=”1″ unqid=”unq0265724001628658980313″ heading=”Mail in and Same Day repair” image=”1569″ call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fappointment%2F|title:Book%20Now|target:_blank”][/computer_repair_slick_slider][/vc_column][/vc_row][vc_row][vc_column el_class=”home_services”][computer_repair_banner_slider col_no=”3″][computer_repair_banner_slider_item image=”1035″ caption_class=”top right” caption_style=”light” heading=”iPad” sub_heading=”Repair” extra_class=”right” call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fservices%2Fipad-repair%2F|title:More%20info”][/computer_repair_banner_slider_item][computer_repair_banner_slider_item image=”1045″ caption_class=”bottom right” caption_style=”light” heading=”iPhone” sub_heading=”Repair” extra_class=”right” call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fservices%2Fiphone-repair%2F|title:More%20info”][/computer_repair_banner_slider_item][computer_repair_banner_slider_item image=”1783″ caption_class=”top right” caption_style=”light” heading=”Samsung” sub_heading=”Repair” call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fservices%2Fsamsung-repair%2F|title:More%20info” sub_heading_class=”home_service_align”][/computer_repair_banner_slider_item][/computer_repair_banner_slider][/vc_column][/vc_row][vc_row full_width=”stretch_row” el_class=”btn-reapair-txt margine-tb-90 layout-2″ css=”.vc_custom_1628753113305{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #f6f6f6 !important;}”][vc_column el_class=”text-center”][vc_column_text css=”.vc_custom_1630348394011{margin-bottom: 0px !important;}”]
Get Your Device Fixed Now!
+250-641-9530
for one of our professional techs to help you with your device or other inquiry
[/vc_column_text][computer_repair_action_button_container extra_class=”text-center”][computer_repair_action_button button_action=”4″ title=”Get your repair” extra_class=”btn-inline” call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fappointment%2F”][computer_repair_action_button button_action=”4″ title=”Contact Us” extra_class=”btn-white” call_action=”url:https%3A%2F%2Fcrackedglass.ca%2Fcontact%2F”][/computer_repair_action_button_container][/vc_column][/vc_row][vc_row full_width=”stretch_row” disable_element=”yes” css=”.vc_custom_1628752990127{background-image: url(http://smartdata.tonytemplates.com/computer-repairs/computerrepair-new/wp-content/uploads/sites/4/2018/09/block-bg-1.jpg?id=1252) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”round-services-txt network-effect fixed-bg-parallex” el_id=”counterBlock”][vc_column el_class=”block bg-1 bg-light network-effect”][vc_raw_html]JTNDY2FudmFzJTIwaWQlM0QlMjJuZXR3b3JrJTIyJTIwd2lkdGglM0QlMjIxOTIwJTIyJTIwaGVpZ2h0JTNEJTIyNjUwJTIyJTNFJTNDJTJGY2FudmFzJTNF[/vc_raw_html][vc_column_text]
All Computer & Tablet Services
We can Solve your Hardware and Software Problems
[/vc_column_text][computer_repair_icon_box icon_style=”circle” col=”4″ extra_class=”layout-2″][computer_repair_icon_box_items icon=”icon-diag” heading=”Diagnosing Your Device” description=”We will diagnose your issues, provide you with options and give you a price for FREE!” extra_class=”scaleOut” animation_delay=”0.5″][computer_repair_icon_box_items icon=”icon-hard-disk” heading=”Hardware & Software Installation” description=”We can help you determine what hardware install or software installing solutions will fit your needs.” extra_class=”scaleOut”][computer_repair_icon_box_items icon=”icon-repair” heading=”Professional Computer Repair” description=”We fix all sorts of computer issues! From software to hardware we have the solution!” extra_class=”scaleOut”][computer_repair_icon_box_items icon=”icon-viruses” heading=”Virus & Spyware Removal” description=”We work through a remote super-secure connection, and give you a full report when our work is done.” extra_class=”scaleOut” animation_delay=”0.5″][/computer_repair_icon_box][/vc_column][/vc_row][vc_row el_class=”home-ab-txt”][vc_column css_animation=”fadeInLeft” width=”1/2″ el_class=”rtl-side-test” css=”.vc_custom_1537958206977{padding-top: 0px !important;}”][vc_column_text css=”.vc_custom_1630388310495{margin-bottom: 0px !important;}”]
About Us
Our Background
Since our first day in business, Cracked Glass Phone Repair has been offering customers the best customer service possible.
Since we established ourselves on 2010 as the premier cellphone repair shop in the North, we have had the honor of being voted the Winner of the 2014 Home Based Business of the Year by the Terrace and District Chamber of Commerce. We are the longest serving, most experienced Cell Phone Repair shop in the Northwest and would be honored to repair your most used device.[/vc_column_text][vc_column_text css=”.vc_custom_1517295990920{margin-bottom: 0px !important;}”]
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Free Estimate
Get your device fixed today!
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[/vc_column][/vc_row][vc_row full_width=”stretch_row” disable_element=”yes” css=”.vc_custom_1628752900950{background-image: url(http://smartdata.tonytemplates.com/computer-repairs/computerrepair-new/wp-content/uploads/sites/4/2018/09/block-bg-2.jpg?id=1256) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”block bg-2 round-services-txt fixed-bg-parallex”][vc_column][vc_column_text]Our Testimonials
There are many valid reasons why you should choose us to take care of your valuable device
[/vc_column_text][computer_repair_testimonials_container slider_type=”2″ colno=”3″ extra_class=”layout-2″][computer_repair_testimonials service_name=”Laptop Repair” name=”Michael P. Solomon” comment=”Problems I had with my laptop was sorted in very short time, reasonable price. Engineer provides good service. Recommended.”][computer_repair_testimonials service_name=”MacBook Repairs” name=”Ella H. Wells” comment=”My Macbook was repaired same day! These guys know what they are doing. Quick and professional. Recommended to everyone.”][computer_repair_testimonials service_name=”Computer Repairs” name=”Frances J. Nicastro” comment=”I have used Computer repair for a very long time and have always been pleased with the services and staff.”][/computer_repair_testimonials_container][/vc_column][/vc_row][vc_row disable_element=”yes” el_class=”block bottom-md”][vc_column css=”.vc_custom_1517297451521{padding-top: 0px !important;}”][vc_column_text css=”.vc_custom_1517297978668{margin-bottom: 0px !important;}”]
Why Choose Us
There are many valid reasons why you should choose us to take care of your valuable device
[/vc_column_text][computer_repair_icon_box extra_class=”layout-2″][computer_repair_icon_box_items icon=”icon-manager” css_animation=”fadeInUp” heading=”Experienced Professionals” description=”We pride ourselves on being a professional computer repair facility” highlight_label=”Experienced”][computer_repair_icon_box_items icon=”icon-technology” css_animation=”fadeInUp” heading=”Expert Technical Skills” description=”Our technical experts will get you honest, reliable and professional help” highlight_label=”Skills”][computer_repair_icon_box_items icon=”icon-talk” css_animation=”fadeInUp” heading=”Trustworthy See Reviews” description=”Our business has been built on trust and customer satisfaction” highlight_label=”Trustworthy”][computer_repair_icon_box_items icon=”icon-hand-shake” css_animation=”fadeInUp” heading=”Friendly Service” description=”Most of the services below are repaired within hours, and in most cases same day!” highlight_label=”Friendly”][computer_repair_icon_box_items icon=”icon-signs” css_animation=”fadeInUp” heading=”Excellent Reputation” description=”We have built our reputation on the attention to details and our loyal service to our customers” highlight_label=”Excellent”][computer_repair_icon_box_items icon=”icon-stethoscope” css_animation=”fadeInUp” heading=”Affordable Diagnosis” description=”We will diagnose your issues, provide you with options and give you a price for FREE!” highlight_label=”Affordable”][/computer_repair_icon_box][/vc_column][/vc_row][vc_row full_width=”stretch_row” disable_element=”yes” css=”.vc_custom_1628752920274{background-image: url(http://smartdata.tonytemplates.com/computer-repairs/computerrepair-new/wp-content/uploads/sites/4/2018/09/block-bg-4-1.jpg?id=1268) !important;}” el_class=”block bg-4 full-block pad-sm layout-2″][vc_column el_class=”container” css=”.vc_custom_1517298401090{padding-top: 0px !important;}”][vc_column_text el_class=”text-center” css=”.vc_custom_1517298556616{margin-bottom: 0px !important;}”]
Getting Help is Easy
Have a question? Give us a call or stop by for a quote. It’s that easy.
[/vc_column_text][computer_repair_action_button_container extra_class=”text-center”][computer_repair_action_button button_action=”2″ title=”Book an engineer” modal_id=”modalForm1″ extra_class=”btn btn-invert-alt wide modal-popup-link”][computer_repair_action_button button_action=”4″ title=”Contact Us” call_action=”url:http%3A%2F%2Fsmartdata.tonytemplates.com%2Fcomputer-repair%2Fcontact%2F|||” extra_class=”btn-white wide”][/computer_repair_action_button_container][/vc_column][/vc_row][vc_row disable_element=”yes” el_class=”block text-center”][vc_column][vc_column_text css=”.vc_custom_1537782547666{margin-bottom: 0px !important;}”]
15 Years of Experience
We are proud of our victories and achievements
[/vc_column_text][experience style_option=”2″][experience_items title=”10000″]Satisfied customers[/experience_items][experience_items title=”10500″]Cell Phones Repaired[/experience_items][experience_items title=”8000″]Computers Repaired[/experience_items][experience_items]Years of experiences[/experience_items][/experience][/vc_column][/vc_row][vc_row disable_element=”yes” el_class=”layout-2″][vc_column][vc_column_text el_class=”text-center” css=”.vc_custom_1537847043646{margin-bottom: 34px !important;}”]
From Blog
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FAQ
[/vc_column_text][vc_tta_accordion][vc_tta_section title=”Where are you located?” tab_id=”located”][vc_column_text]We are located in the beautiful northwest city of Terrace, BC at 4641 Lazelle Avenue.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you fix more than just broken glass on cell phones?” tab_id=”fix”][vc_column_text]Yes, we can fix all kinds of hardware issues, batteries, camera’s, charging issues, back glass, and water damage to name a few. We also do some micro soldering, board repair and data recovery.
We also fix laptop screens & batteries, Ipad & android tablet repairs and game consoles.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you sell phones?” tab_id=”sell”][vc_column_text]Yes, we carry a selection of used phones available to be purchased. We source our phones from reputable wholesalers, auctions and our customers. The phones have all had a background check to make sure they are not stolen, water damaged and are all in excellent working condition.
These are preowned phones and some may have more signs of use than others.
If we have missed something, or you do have a problem, all of our phones come with a 90 day warranty against any defects.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you ever come to Prince Rupert, Kitimat or Smithers for repair ?” tab_id=”come”][vc_column_text]At this time we are not expecting to have any ‘pop up shops’ or be doing any repairs outside of our shop in Terrace. If we do intend to schedule a day or two of repairs in your community, we will be posting details at least 2 weeks in advance. Please keep an eye on our facebook page for details. As these mobile repair shop weekends do add expense and time is limited, we would require a non-refundable deposit of 20$ per device to book and reserve your repair.[/vc_column_text][/vc_tta_section][vc_tta_section title=”We don’t live in Terrace, can we mail our device in?” tab_id=”mail-device”][vc_column_text]Absolutely. We accept mail in repairs from almost anywhere. Please contact us prior to sending it in so we can discuss you repair.
In the parcel with your device, please remember to include a note with your return address, contact information, details of the repair you wish performed, and passcode if possible as we will need that to test your device after repair. Please do not include cash.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What happens if I don’t come to pick up my phone right away?” tab_id=”pick-up”][vc_column_text]Once your repair is complete, we will reach out to you to let you know your device is ready and schedule a pickup time. If you cannot be here to pick up the device, we can mail your device back to you for 20$+tax for shipping and handling.
Any device not paid for within 30 days of the day that we have reached out to let you know about the completed repair will have a 10% storage fee added to the invoice. If you cannot pick it up within 30 days, please contact us and we can arrange payment prior to the storage fee being added.Any device not picked up within 90 days will be disposed of at our discretion regardless of invoice status. This policy is a difficult one for us to enforce because we want to get your device back to you. However we have it to reflect the limited space we have available to store devices as well the fact we are small store and we do our best to manage our costs and inventory so we can keep our rates as affordable as possible.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long does a repair take?” tab_id=”time”][vc_column_text]Most phone repairs can be completed withing about an hour, though the overall turnaround time may be longer due to the volume of work we have at the time it is dropped off. There are some exceptions however. Water damage, data recovery, motherboard repairs and iPhone back glass repairs all can take significant amounts of time.
Generally, you can expect a routine display replacement on a phone to be completed the same day it is dropped off.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What does your warranty cover?” tab_id=”warranty”][vc_column_text]For repairs, our warranty covers any defect to the parts that have been installed into your device. This does not cover physical damage or water damage.
For preowned devices, our warranty covers any functional defect to the device. This also does not cover any physical or water damage.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you purchase used phones?” tab_id=”1630388549966-12ae6aed-63d2″][vc_column_text]Yes, we do purchase used phones. If you are interested, please contact us for a quote. All phones are subject to a background check and functional condition inspection to ensure they are not water damaged and identify any other repairs that are needed that may affect the value.
All phones will require their activation lock to be turned off (signed out of iCloud or gmail accounts)[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]